THIS PAGE CONTAINS THE TERMS AND CONDITIONS OF USING THIS SITE. BY USING THIS SITE YOU AGREE TO THE TERMS AND CONDITIONS OUTLINED ON THIS PAGE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS PLEASE NOTE THAT YOU ARE NOT TO USE THIS SITE.
Copyright and Intellectual Property This Site is only for personal use. You may not distribute exchange, modify, sell or transmit any of the multimedia (including text, graphics, audio etc) for any business, commercial or public purposes, unless you have prior written permission from CONSOLE CONCEPTS. CONSOLE CONCEPTS consents to you browsing the Site on your computer or printing information for personal use only. If you have a current contract with CONSOLE CONCEPTS, you are authorized to use the outlined material as agreed in your contract. CONSOLE CONCEPTS reserves full ownership of any material and intellectual property contained or downloaded from this Site. All trademarks and trade names in this site are the marks of their respective owners, and any unauthorized use of these is strictly prohibited.
Site Contents The contents and information on this Site is provided to on a 'As Is' basis. Information on this site may contain technical inaccuracies or typographical errors. CONSOLE CONCEPTS reserves the right to change the specifications and designs of products without notice. CONSOLE CONCEPTS reserves full ownership of any material and intellectual property contained or downloaded from this Site. IN NO EVENT SHALL CONSOLE CONCEPTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES, LOST PROFITS OR BUSINES INTERRUPTION AS A RESULT OF USING OR THE INABILITY TO USE THIS SITE, EVEN IF CONSOLE CONCEPTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The Purchasing Process Our 'www.consoleconcepts.com.au' E-commerce site allows you to safely place an order for selected products online using a credit card, PayPal or Direct Bank Transfer. Only products with a 'shopping bag' icon can be purchased through our online shop. Alternatively, please call +61(3) 9551 1407 to place an order over the phone or send an email to info@consoleconcepts.com.au with your enquiry details. Please contact us for all products which can not be purchased through our online shop such as; control room consoles, monitor walls, studio consoles and certain accessories. You can also visit our showroom for all control room related products (please call +61(3) 9551 1407 to arrange an appointment). CONSOLE CONCEPTS is located at Factory 194, 248-266 Osborne Ave, Clayton South VIC 3169 (approximately 30 mins from the Melbourne CBD). We do not have any height adjustable office desks on display in our showroom. Lead time is dictated by the type and size of the order. Generally; height adjustuble desks are dispatched within a couple days of purchase. Please contact us for an up to date lead time estimate regarding control room consoles, monitor walls and studio consoles.
Payment Options
Direct Bank Transfer
Direct Bank Transfer is our preferred method of payment. Once an order has been finalised, we will email you an order number with payment instructions.
Credit Card Payments
CONSOLE CONCEPTS accepts Visa, Mastercard and platinum cards. Manually processed credit card transactions may incur a 2% payment processing fee.
Payment must be received in full upon purchase for all new customers or customers without credit accounts. Any orders over $20,000 may require a 50% deposit and/or milestone payments. Please contact us to discuss alternative commercial terms.
Repeat customers may apply for a credit account. Successful applicants will receive 30 day credit terms.
Delivery All orders are sent by road freight as default unless otherwise agreed. Customer will pay all delivery charges. Delivery times using road freight usually are; Melbourne next day, Sydney, Canberra and Adelaide 2nd or 3rd day. All other capital cities may take up to 7days. Australian Capital cities include Melbourne, Adelaide, Brisbane, ACT, Perth and Sydney. All goods require a signature on delivery. Goods will be delivered to the address specified by the purchaser between 9am and 5pm Monday to Friday. Please ensure that your business hours delivery address is entered when placing an order. If available, after hours and weekend deliveries will incur additional costs, please contact info@consoleconcepts.com.au for more information. Pick-ups can be arranged from our Melbourne (Clayton South) factory. Simply send an email to info@consoleconcepts.com.au with your request for further details. Console Concepts is located at Factory 194, 248-266 Osborne Ave, Clayton South VIC 3169 (approximately 30 mins from the Melbourne CBD).
Return Policy Change of mind returns Because all CONSOLE CONCEPTS consoles are made to order and customised to the customers particular needs we do not offer 'change of mind returns' for any consoles. Other returns CONSOLE CONCEPTS will accept product returns and provide you with a refund or repair in the following circumstances:
- - the product is faulty or unacceptable quality
- - the product is not fit for its intended purpose
- - the product does not match the sample in the showroom or product description
International Customers If you live outside of Australia and would like to purchase any of our products, send an email to info@consoleconcepts.com.au for information. Customers are responsible for the importation of the product including all customs requirements, duties and taxes.
Title of Goods Title of goods does not transfer to the customer and remains vested in CONSOLE CONCEPTS until payment in full is received. The goods are held as fiduciary bailee and agent for CONSOLE CONCEPTS. In the event that a customer goes into liquidation, or becomes bankrupt, CONSOLE CONCEPTS reserves the right to recover the goods if they have not been paid for in full. CONSOLE CONCEPTS reserves the right to collect the goods if the customer refuses to pay for the goods or fails to meet their contract obligations and payments. CONSOLE CONCEPTS employees or agents may enter without notice and remove the goods notwithstanding that they may have been attached to other goods not the property of CONSOLE CONCEPTS. The customer irrevocably licences CONSOLE CONCEPTS to enter the premises and remove the goods without action resulting in trespass, any costs, claims, demands or similar actions. Until payment is received in full, the customer must keep the goods separate from any other goods and clearly identified as CONSOLE CONCEPTS property, maintaining packaging and labelling.
